I gained a lodge for your evening, but I have to take a look at at twelve noon, and my flight does not leave till11:30pm. Now I've 12 hrs the place I am stuck in LA with none purpose being here.
I would prefer to fly this Monday vs Sat but was informed I can be charged a payment. That’s outstanding , contemplating I happen to be traveling with American for over 6 yrs and would by no means think about traveling with everyone else at any time.
– Flip your tactic also to not treat The shopper like dirt. Know that they're your ‘bread and butter’ and without the need of them you wouldn’t be in operation in any respect.
I sincerely hope to receive a favourable reply inside the future handful of times, so I can carry on working with American Airlines for my travel.
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My Mom had a worst encounter with AA flight.my Mom is 81 yrs.outdated Girl who isn't going to talk English.We asked for wheelchair assistance as a result of her arthritis and a language challenge.We experienced reconfirmed out ask for previous to her departure and a few days right before all jointly four occasions.At DFW airport she necessary to transform aircraft.She got off the airplane and was instructed to look forward to a wheelchair assistance.After ready very long time no person came to help her.As a result of not acquiring a wheelchair guidance in time she skipped her connecting plane to N.J.Somehow she control to obtain a plane although not till future early morning.Agent was helping her to produce an arrangement for her to stay overnight for the Airport.
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I up coming acquired that there was no Duty Totally free on board. Inspite of staying advised because of the flight attendant that Duty No cost had been discontinued 18 months earlier, I understand that we acquired merchandise last March.
When we boarded flight 556 in monte go bay nowadays we have been the very first folks in our segment in the cabin and we found a backpack tucked at the rear of row eight without having particular person any where that it belonged to . We pointed it out to a person with the AA uniform who seemed to be a passenger and he was quite impolite indicating it belongs to an AA worker and clearly I must haven't been on this kind of plane in advance of. My spouse and I really feel pretty not comfortable with this kind of response from 1 of your employees!!
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The very first thing I recognized was the Plane alone given that I have essentially worked In this particular subject. The main plane I used to be on was not even constructed in America and was so in Brazil prior to I used to be even born.
The entire reverse is your staff Liibide (sorry I didn’t receive the spelling of his title). I be reluctant to call him a Buyer Service Rep. He did help me with some problems I had on my outgoing flight but essentially was of no help whatsoever with my return flight.
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Last month, I traveled on American Airways from Portland, Maine to Washington, DC. I'm able to’t inform you ample about the wonderful service I received. I asked for a wheelchair for both of those airports as well as the chair and attendants had been correct there and went previously mentioned and past the decision to duty.